Staying safe and in touch at a difficult time


The NPC has received lots of calls and messages from members concerned about the latest guidelines from the Government on the Coronavirus public health emergency, especially in relation to social distancing and self-isolation. We hope our statement (found here) and the Public Health England information is of assistance.


The NPC will endeavour to keep members up to date with any changes in the situation as they happen. The best sources of information for the latest updates as they happen are BBC television and radio (including local radio) news, as well as the NHS and Public Health England websites.

A Viral Kindness Postcard to put through the letterboxes of isolated people* can be found here. The postcard will give them your phone number, so they have someone to check they are okay, perhaps get any groceries or medication they need, and of course, offer a friendly chat on the phone! (*Please note, only do this if the older person knows you!).

In addition to the above we would like to inform you that our staff will be reducing the amount of time spent in the office during this health emergency, in accordance with the current guidelines. However, staff will be working remotely where possible and you can continue to contact us by email at or or and we will get back to you. Staff will go into the office to ensure that postal correspondence is still managed and dealt with, although this will be on a reduced basis. We do have access to the answerphone facilities, so if you do leave a message we will endeavour to get back to you at the earliest opportunity. Staff will continue to update affiliates as the situation changes.

The NPC remain keen to hear our members feedback on what issues people are having in their own regions, so please email Bev or Jonathan to let us know. The NPC will continue to work on your behalf to make Government and local authorities aware of your concerns.

Please note, the Public Health England document is still saying to call your GP if you need help with pre-existing conditions and medications. If people can’t get through to your surgery because a voicemail is directing you to book appointments online, or phone 111 if you have Covid-19 symptoms, please let your local NPC representative know as they may be able to offer advice on alternative contacts.


All at the NPC

National Pensioners Convention
 Marchmont Community Centre, 62 Marchmont Street, London WC1N 1AB 
020 7837 6622 /
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