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Big Energy Credit Claim Back

More than 20,000 people have signed up for the Big Energy Credit Claim Back just two weeks after it was launched by UK campaign groups including the NPC.


The mass action aims to reclaim some of the £3bn in unused customer credit held by hugely profitable energy suppliers, while millions of people struggle to pay exorbitant bills.


Bill payers are encouraged to sign up for the Big Energy Credit Claim Back through the websites of campaign leaders, Warm This Winter and 38 Degrees (link below) – and people have been signing up in their droves.


Jan Shortt, NPC General Secretary said:This is very good news that so many customers are taking part in the Big Energy Credit Claim Back campaign. And there’s still time to get involved. Have you got your credit back yet? 


A spokesperson for organisers WTW & 38 Degrees added: “We’ve seen great uptake of the claim back, and much increased awareness around the energy credit issue.  We hope the energy suppliers take note.”


The BECCB campaign, which is also supported by NPC, the End Fuel Poverty Coalition, Fuel Poverty Action and many more organisations across the country, is still calling on people to sign up to reclaim their unused credit, because early summer is the ideal time to reset energy bill direct debit payments for the year ahead. However, the campaign will make clear that customers should not cancel their direct debits, as this could lead to higher unit costs being imposed on households later on.


Research suggests that 38% of those in permanent credit live in households with low incomes and may have cut back on energy use or other essentials because the direct debits set by energy firms are far too high.  Experts, including Martin Lewis, have recently pointed out that while it is sensible to build up credit in the summer months to pay for higher energy use in the winter, customer credit balances have become too high.





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