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Know Your Rights - report

Updated: Jan 13, 2022

The Older People’s Commissioner for Wales (OPCW) has issued new guidance “to ensure older people can access the information and services they need in a digital age” – crucial to ensuring older people’s rights are protected and upheld in an increasingly digital world.

The guidance sets out how local authorities and health boards should ensure that people who can’t (or don’t wish to) get online have ways to access the information and services they need via non-digital means, and that support should be provided to help older people get online and use the internet safely and with confidence.

The aims of this guidance are in line with the aims of the NPC’s Connections for All campaign.

Download the report

Know Your Rights OPCW booklet
Download PDF • 1.41MB

Download the guidance

Guidance - Ensuring access to information and services in a digital age
Download PDF • 277KB


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