Scams Alert

Mobile phone fraud involves a variety of scams that either persuade you to buy phone-related products/services that turn out to be substandard or non-existent; or to make phone calls or texts to premium services by accident; or to unknowingly sign up to expensive subscription services.


There are a variety of frauds that target you on your mobile. Here are some of the most common:


Missed call scams 

Your phone registers a missed call. You don’t recognise the number so you call it back. Most of the time the call will be perfectly above board, but you may be redirected to a premium rate service which can cost up to £15 per call.


Recorded message scams

The number you’re asked to call back may be a recorded message telling you that you’ve won a prize, and giving you another number to call to ‘claim’ it. But this second number may be a premium rate one. Also, your prize may be nothing more than a ring tone subscription - which can also be a fraud.


Text message scams

You’re sent a text from a number you don’t recognise, but it’ll be worded as if it’s from a friend. For instance: ‘Hi, it’s John. I’m back! When do you want to catch up?’ So you call it back, thinking you’re doing them a favour by telling them they’ve got the wrong person, only to be charged a fortune for a premium rate call. Or you may text back and end up engaging in a lengthy SMS exchange. You find out that you’ve been charged a high rate for your texts (and sometimes for your received texts as well).


Another scam is a message is received saying a payment has not been taken by eg. O2,

Vodafone, 3, Giff Gaff, EE and other providers. A link is involved with Click Here instruction. When you click on the link, you give all of your personal and banking details away. It is a very advanced scam.


Ring tone scams

These scams might attract you with an offer of a ‘free’ or low cost ring tone. By accepting the offer, you’re actually subscribing to a service that will keep sending you ring tones – and charging you a premium rate for them. There are many legitimate companies selling ring tones, but there are also fraudsters who will try to hide the true cost of taking up their offer.