Ofcom - quick, easy and reliable switching

Read the NPC response to the Ofcom consultation on quick, easy and reliable switching below.


Ofcom Riverside House

2a Southwark Bridge Rd

London

SE1 9HA



14 April 2021



Dear Ofcom consultation team



NPC EVIDENCE FOR THE CONSULTATION

'quick, easy and reliable switching'



Introduction

The National Pensioners’ Convention (NPC) is Britain’s biggest independent organisation of older people, representing around one thousand local, regional, and national pensioner groups with a total of 1.5 million members. The NPC is run by and for pensioners and campaigns for improvements to the income, health and welfare of both today’s and tomorrow’s pensioners and this response is based on the views and experiences of our members.